Request a Quote or Contact Us

Get in touch and tell us a little about your situation. We’re happy to answer questions, talk through options, and explain how the process works, whether you need a deceased estate cleared, a major declutter, or a home prepared for sale.

Frequently Asked Questions

We're sure you have questions. We've answered some of our most common questions below.

Where do you operate?

We service the Gold Coast and the Scenic Rim, including Beaudesert, Boonah, Tamborine Mountain, Canungra, Kooralbyn, and surrounding areas. If you're not sure whether we cover your location, get in touch and we'll let you know honestly.

Do you service rural and acreage properties?

Yes. We regularly work with rural homes, acreage properties, large sheds, workshops, and outbuildings across the Scenic Rim and Gold Coast hinterland. These are jobs we're set up for and experienced in.

How do I get a quote?

We provide quotes after an initial consultation with can either be a physical or virtual walk-through of the property There's no obligation to proceed after the quote, and no pressure.

How is pricing determined?

Pricing depends on the size and scope of the job including the property size, volume of contents, and what's involved. Every property is different, so we quote per job rather than applying a flat rate. We'll give you a clear figure before any work begins.

Are there any hidden costs?

No. We quote clearly upfront and stick to it. If something unexpected comes up during the job that affects scope, we'll talk to you about it before proceeding.

Do I need to be present during the clearance?

Not necessarily. Many clients, particularly those managing a deceased estate from a distance, or finding it emotionally difficult to be in the property prefer not to be present. We'll walk through with you first, agree on a clear plan, and keep you updated as the work progresses.

How long does it take?

It depends on the property. A standard home might be completed in one to two days. Larger properties, acreage, or homes with significant contents can take longer. We'll give you a realistic timeframe when we quote.

What happens to the belongings?

We use a three-stream approach. Items of value are identified and flagged for the family and they can be kept, directed to resale, or handled however you prefer. Usable items in good condition are donated to local charities where possible. What remains is disposed of responsibly, with landfill treated as a last resort. Nothing leaves the property without your knowledge and agreement.

What if there are items of value such as antiques, tools, machinery, collectibles?

We flag anything of potential value before it leaves the property. Items can be kept by the family, directed to resale channels, or donated based on your instructions. We don't make those calls without you.

Can you help prepare a property for sale as well as clear it?

Yes. If a property needs to go to market before or during the clearance process, we can help present it first by decluttering, styling with existing furniture and decor, and preparing it for photography and inspections. After settlement, we can return to complete the full clearance if necessary.

Do you do partial clearances, or does the whole property need to be done at once?

We're flexible. Some jobs are a full property clearance from start to finish. Others are a single shed, a specific set of rooms, or a staged process over time. We work around what suits your situation.

Can you work around a probate or settlement timeline?

Yes. We're experienced working alongside estate lawyers, executors, and financial planners, and we understand that clearance timing is often tied to legal and settlement processes. We'll coordinate around your timeline and can liaise with other parties directly if that's helpful.

Do you work with estate lawyers, real estate agents, and aged care coordinators?

Yes. A significant part of our work comes through referral partners which include estate lawyers, agents, aged care coordinators, and financial planners. We're experienced working alongside professionals managing complex transitions and can be a reliable point of contact for your clients.

What if the property is in a difficult condition, either heavily cluttered, a hoarding situation, or long-unoccupied?

This is exactly the kind of work we're here for. No job is too big, too cluttered, or too overwhelming. We approach every property without judgment and with a practical, calm plan for working through it.

Do you handle the disposal and donation logistics yourselves?

Yes. We coordinate everything including donations to local charities, responsible disposal, and resale where applicable. You don't need to organise separate contractors or make multiple calls.

Can you provide documentation or a manifest of items?

Yes. For properties being prepared for sale, we produce a written manifest of packed items so families know exactly what's in each container and where it is. For other jobs, we can provide documentation as needed which is particularly useful for executors managing an estate.

What areas of the Scenic Rim do you cover?

We cover the Scenic Rim broadly, including Beaudesert, Boonah, Tamborine Mountain, Canungra, Kooralbyn, Rathdowney, and surrounding townships and rural areas. If your property is in the region and you're not sure, just ask.

How do I get started?

Get in touch via the contact page or give us a call. We'll have a straightforward conversation about what you need, answer any questions, and organise a time to walk through the property if needed. There's no obligation and no pressure.

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